The cruel joke: Seagate RMAs

Last year while moving to Linux, one of my 300gig disks from the just-broken-up RAID5 array decided it was time to call it a day and died. It's within warranty but that doesn't mean that much when the support is run by Seagate.

Published on the 30th of January, 2008 and read 4,081 times. Tagged in: hd rant rma

So here I am. I’ve got my broken disk. I want to send it to Seagate for replacement so I can boost my local storage quite significantly (300 gigs is not something you turn your nose up at) but there’s one nasty snag holding me up: packaging.

Their packing instructions state:

Drives must be places in SeaShell (plastic clamshell) prior to packing in carton.

I’m not joking when I say that these have to be some of the hardest things to find on the internet. I would wager that it’s easier to buy heroin than find one of these. It’s just insane.

I’m almost thinking this could be a ploy to cancel all their warranty commitments that they took on when they bought Maxtor. Maxtors were sent out in sealed anti-static bags in foam containers so their customers will never have access to these mythical clamshells.

So, do you know where I might find an anti-static clammshell?